FAQ

1. Do you ship International?

Yes, we do. International Shipping charges are as per the actual rates given by the service provider.

Any further charges like customs or duties may be applied to your package at arrival, which will be borne by the customer.

2. Do you customise?

Unfortunately, we do not offer any customised services currently as we are running with limited resources due to the pandemic.

3. What are the domestic shipping charges and taxes? Also, what are the shipping timelines?

Domestic shipping charges are free for all orders above Rs. 2999. Tax is already included in our prices.

Rs. 70 shipping charges are applicable on all orders worth Rs.2999 and below.

Dispatch happens in 1 - 4 working days. Domestic shipments all over the country gets delivered in 2 - 7 working days from dispatch. So it should take about 10 working days for your purchases to reach you. Exceptions can happen in case of adverse situations.

4. How to care for my jewelry?

Wear your jewelry just before you step out and take them off as soon as you're back home. This practice will make sure they're in minimum contact with any of your care products, water, etc.

Store your pieces in an airtight container with minimum exposure to moisture. Storing with moisture absorbent sachets are advisable.

Clean your pieces gently with a microfiber or just a clean cloth. Kindly refrain from using any other products for cleaning your jewelry.

Avoid exposure from water, lotions, perfumes, soap, and hand sanitizer to all jewelry.

Handle all jewelry with care, avoid rough fall, especially studded jewelry, as stones are breakable.

Unlike precious metal jewelry, some tarnishing and scratches are normal while using your jewelry everyday, these steps can help prolong the beauty of your jewelry for many many years.

5. Do you have a physical store or stockists?

We neither have a physical store nor a stockist. We retail through our website, Instagram page, Facebook page, Email and Whatsapp. 

However, we occasionally do physical pop-up exhibitions. Kindly sign up, follow us on Facebook & Instagram for updates on these events.